There is a lot to juggle in a c-store and many routine jobs that need to be done every shift, once a week or every other Tuesday. Give your managers a tool to simplify the assignment and tracking of these jobs.
Many locations have start of shift checklists, end of shift checklists, daily jobs, delivery day tasks, weekly tasks, monthly jobs, football weekend jobs, and who knows what else. You know you have a problem when you need a list to keep track of all your lists.
With all of the above items and multiple daily shifts of employees, and schedules that vary it is nearly impossible to track when something should be done, much less when it was done last or who did it. Many people give up and either do tasks more frequently than necessary or other tasks only when they notice there is a problem. The first approach is inefficient and the second can be bad for your brand.
There are also those one-off tasks that pop up on any given day. They are often urgent and need to go to the head of the line.
Our Task Management module allows managers to set up the routine tasks for their location and the frequency they need to be completed. After that the system will automatically assign tasks to employees and track their completion. Managers can quickly drop in a priority task when they want and they can see the who, what, where, and when without having to chase people down. Managers are freed up for more important work.
Managers set up a recurring task and assign a frequency, priority, and can optionally set the time of day it should be completed. These tasks can be put into a group and associated with one or more locations. Adhoc tasks can be pre-defined and just assigned when needed or they can be created on the fly if they are a one time item.
When an employee clocks in for the day the system reviews all tasks, when they were last done, and when they are due next. It assigns these based on priority and the time of day for the shift. Tasks show up on the employee’s dashboard and they can be marked complete as each is finished. Any tasks not completed in a given shift can be automatically reassigned in a following shift.
Managers can choose that some tasks be verified during a Store Inspection. When this happens an extra item shows up on the inspection screen. It is a quick way to confirm a task got done right.
MySmartClerk provides many features and tools to help your convenience store(s) run more efficiently. Features such as Incident Management, Store Inspections, Scheduling, and Employee Scorecarding can be implemented together or individually. The best way to learn more about the product and the best way it might be implemented for your stores is to speak with one of our representatives about what you are looking for and how we can help.. Click the button today to schedule a conversation with a product expert.
